Refund policy

Return & Refund Policy
At The Luxury Drip, we are committed to providing complete transparency for every product listed on our website. We provide precise measurements, fabric details, high-resolution imagery, and exact sizing specifications for every item.

1. General Policy
• Domestic Orders (India): Returns, refunds, or exchanges are accepted in cases of sizing issues, wear and tear / damaged items, or incorrect items delivered.
• International Orders: All international sales are final unless an incorrect item was delivered.

2. Eligibility for Return / Exchange / Refund (For Customers in India)
You are eligible for a return, exchange, or full refund if:
• The item received has wear and tear or damage.
• There is a sizing issue.
• Incorrect item.

3. How to Request a Return or Refund
To initiate a return, exchange, or refund, you must contact our support team directly via WhatsApp or Email within 48 hours of receiving your package:
• WhatsApp: +91 7042372903
• Email: luxurydripstore2024@gmail.com

Required Details: Please provide your Order Number along with clear photo/video proof showing the issue (wear and tear, sizing mismatch, or incorrect item).

1. Product Condition & Authenticity
• As Described: We sell both New and Pre-Owned authentic luxury items. Every product will be delivered exactly as described and shown in its respective listing details (including condition, measurements, and fabric specifications).
• Return Condition: For eligible returns or exchanges, the item must be returned in the exact same condition as received (unworn, unwashed, with all original tags and packaging intact).
2. Refund & Exchange Processing

Once our team inspects and approves your request:
• Exchange: We will arrange for the replacement item to be sent out.
• Refund: If you prefer a refund or an exchange is unavailable, a full refund will be processed to your original payment method within 5 to 7 business days.