FAQ

Frequently Asked Questions (FAQ)

Q1. Are your products 100% authentic?
Yes, at The Luxury Drip, we sell both new and pre-owned 100% authentic luxury items. Every product is thoroughly inspected and delivered exactly as described in its listing details.

Q2. What is the shipping time and policy for domestic orders (Within India)?
We offer 100% Free Express Shipping on all orders across India. All orders undergo strict quality checks and are dispatched within 1 to 3 business days.

Q3. Do you ship internationally, and how long does it take?
Yes, we ship worldwide to almost every country using premium courier partners like FedEx, DHL, and UPS. For international shipments, your parcel will securely reach your doorstep within 6 to 8 business days via priority express partners. (Note: Buyers are responsible for local customs duties or import taxes).

Q4. What is your return and exchange policy for domestic orders?
For orders within India, returns, refunds, or exchanges are accepted only in cases of sizing issues, wear and tear / damaged items, or incorrect items delivered. You must contact our support team via WhatsApp (+91 7042372903) or Email (luxurydripstore2024@gmail.com) within 48 hours of receiving your package.

Q5. Can international orders be returned?
No, all international sales are final unless an incorrect item was delivered.

Q6. How can we contact customer support?
You can reach out to us directly via WhatsApp or calling at +91 7042372903 or drop an email at luxurydripstore2024@gmail.com.